Policies, Privacy, & Disclosures

Privacy & HIPAA Notice

Website Privacy

Maine Street Medicine is committed to protecting your privacy. Information submitted through this website is collected only when you voluntarily provide it, such as through contact or inquiry forms.

Information may include:

• Name

• Email address

• Phone number

• Information you choose to share through website forms

We may also collect limited, non-identifying data (such as browser type or pages visited) through standard website analytics to improve functionality.

Use of this website does not establish a provider–patient relationship.

Protection of Information

We take reasonable measures to safeguard information submitted through this website. However, no electronic transmission or website can be guaranteed to be completely secure.

Third-Party Services

This website may use third-party tools (such as secure forms or analytics services) that operate under their own privacy policies.

HIPAA Notice of Privacy Practices

Maine Street Medicine complies with the Health Insurance Portability and Accountability Act (HIPAA) and is committed to protecting your protected health information (PHI).

Your Rights

You have the right to:

• Access and receive copies of your medical records

• Request corrections to your health information

• Request restrictions on certain uses or disclosures

• Receive an accounting of disclosures

• File a complaint without fear of retaliation

Our Responsibilities

We are required by law to:

• Maintain the privacy of your health information

• Provide this notice of our legal duties and privacy practices

• Notify you in the event of a breach involving unsecured PHI

Health information may be used for treatment, payment, and healthcare operations as permitted by law. Additional uses require your written authorization unless otherwise allowed or required.

If you believe your privacy rights have been violated, you may file a complaint with Maine Street Medicine or with the U.S. Department of Health and Human Services.

Website Terms of Use

The content on this website is provided for informational purposes only and does not constitute medical, psychiatric, or therapeutic advice.

Accessing or using this website does not create a provider–patient relationship. While we strive to keep information current and accurate, Maine Street Medicine makes no guarantees regarding completeness or accuracy.

Maine Street Medicine is not responsible for damages resulting from use of this website or reliance on its content. Links to external websites are provided for convenience; we are not responsible for the content or privacy practices of those sites.

Accessibility

Maine Street Medicine is committed to providing a website that is accessible to all users.

We strive to make our content usable for individuals with diverse abilities. If you experience difficulty accessing any part of this website or need assistance, please contact us so we can help.

We welcome feedback on how we can improve accessibility.

Emergency Information

Maine Street Medicine does not provide emergency medical or psychiatric services.

If you are experiencing a medical or psychiatric emergency, call 911 or go to your nearest emergency room immediately.

For immediate crisis support in the United States:

• Call or text 988 — Suicide & Crisis Lifeline

This website is not monitored continuously and should not be used for urgent or emergency concerns.

Client Information & Practice Policies

Services

Services are provided by licensed clinicians and may include family medicine, psychiatric care, psychotherapy, or integrative consultation, depending on the provider and client needs.

Telehealth

Telehealth services are offered in accordance with state licensing regulations. Availability of virtual services may depend on your location.

Fees & Insurance

Fees are discussed prior to scheduling and depend on the service. Clients are responsible for understanding their insurance benefits and reimbursement options.

Cancellations

Advance notice is required for cancellations or rescheduling. Missed or late-cancelled appointments may be subject to a fee.

Confidentiality

All client information is handled in accordance with HIPAA regulations and professional ethical standards.

Resources

If you are experiencing distress or need immediate support, the following resources are available:

• Emergency Services: 911

• Suicide & Crisis Lifeline (U.S.): Call or text 988

• Nearest Emergency Room: Local hospital emergency department

Additional educational or community resources may be shared by providers as appropriate.